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Roxane UK

Preventing Near-Misses and Ensuring Reliable Pallet Detection at Roxane UK

Roxane Uk is a leading bottled water manufacturer, producing naturally pure spring and mineral water directly at source. 

Business Challenge

Why the need?

Roxane UK bottles high-quality, naturally pure spring and mineral water at the source. But behind the scenes, its conveyor systems faced a critical challenge: traditional sensors struggled to spot short, damaged, or irregular pallets. The result? Risky near-miss incidents where pallets could slip off the end of the line – posing safety concerns and operational inefficiencies.

To eliminate this risk, the site required a more robust and reliable sensing solution capable of accurately detecting pallets of varying shapes and sizes.

PG Solution

How PG helped Roxane UK

Parmley Graham (PG) has enjoyed a long-standing partnership with Roxane UK, built on consistent technical support and deep industry knowledge. Leveraging this relationship, they organised an on-site ‘Lunch and Learn’ event featuring Pepperl+Fuchs.

During the session, Pepperl+Fuchs presented innovative sensor technologies, including the R305 retro-reflective sensor, which immediately stood out as a promising solution. Roxane UK later rediscovered the product through a LinkedIn post from Pepperl+Fuchs, sparking further discussions with PG.

R305 Retroreflective Area Sensor with IO-Link

PG's Technical Expertise and Solution Delivery

PG collaborated closely with Pepperl+Fuchs to ensure the selected sensor addressed Roxane UK’s specific detection challenges on the conveyor lines.

Key aspects of PG’s support included:

  • Technology identification through supplier engagement and live product demonstrations.
  • Application guidance to guarantee correct sensor selection for varied pallet types.
  • Rapid component supply, minimising disruption to ongoing operations.
  • On-call support during installation and commissioning.

By coordinating supplier expertise and ensuring the correct configuration, PG successfully integrated the R305 sensor into Roxane UK’s conveyor systems.

Solution in place at Roxane UK
Showing an AGV taking pallets from a conveyor line integrated with the R305 sensors

Solution Impact

How has the new solution improved operations?

The new Pepperl+Fuchs sensors delivered immediate results:

  • Reliable detection of all pallet types, including damaged and unusually short pallets.
  • Zero near-miss incidents reported since installation.
  • Enhanced confidence in conveyor safety, significantly reducing operator risk.

PG’s rapid response, strong supplier relationships, and technical expertise were instrumental in resolving a long-standing safety challenge on site.

Testimonials

"The Pepperl+Fuchs R305 sensors have transformed the safety of our conveyor systems. Previously, damaged or irregular pallets posed a serious challenge, leading to near-miss incidents that put operator safety at risk. Since installing these sensors, we have zero near-miss events and complete confidence in pallet detection. Parmley Graham’s support throughout the project was invaluable - from identifying the right technology to guiding installation, their expertise ensured a smooth, efficient process."

“Partnering with Parmley Graham and Pepperl+Fuchs has transformed our operations. The R305 sensors provide dependable, accurate detection across every pallet type, including the short, damaged, or irregular ones that used to challenge our systems. Throughout the process, the PG team’s professionalism and technical expertise gave us complete confidence. The outcome speaks for itself: a safer, more efficient conveyor system.”

“Roxane UK presented a real-world challenge where conventional sensors were falling short. By understanding Roxane UK’s challenges and leveraging Pepperl+Fuchs’ technology, we were able to specify and implement the R305 sensors, delivering a solution that immediately improved safety and reliability. Seeing the system perform flawlessly on all pallet types has been incredibly satisfying, and we’re proud to continue supporting Roxane UK on future projects."

Get in Touch

To discuss how the PG team can help, either email us at support@parmley-graham.co.uk or call 0191 478 0404.

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