Technical Support 0191 478 0404

Sales 0191 478 0400

Technical Support

0191 478 0404


0191 478 0400





Product Categories

Technical Support 0191 478 0404

Sales 0191 478 0400

Browse product categories

Cookie Policy

We, Parmley Graham Ltd are committed to protecting and respecting your privacy online and offline. This section states how our website uses cookies, and any additional website tracking technologies to build a profile of your online activity on our website at (hereafter referred to as ‘Site’).

Our Site uses cookies. A cookie is a small file of letters and numbers that we put on your computer. These cookies allow us to distinguish you from other users of the website which helps us to provide you with a good experience when you browse our website and also allows us to improve our Site.  When you return to websites or visit other websites that use the same cookies – they recognise these cookies and perform a number of useful jobs, such as remembering your preferences, remarketing and generally improving your online experience.

Some cookies on this Site are essential, and the Site will not work as expected without them. These cookies are set when you submit a form or interact with the Site by doing something that goes beyond clicking on simple links such as signing in or using the shopping cart function.

Some cookies are third-party cookies. These are set by partner organisations, such as Google Adwords or Canddi. These are used for re-marketing / advertising based on your actions taken on our Site.

Some of these cookies are ‘analytical’ cookies. They allow us to recognise and count the number of visitors and to see how visitors move around the Site when they’re using it. This helps us to improve the way our website works, for example by making sure users are finding what they need easily.

By using our website (through any device) you agree that this Cookies Policy applies to that use in addition to any other terms and conditions which may apply. If you wish to opt out of receiving Cookies which are set by any website – including this Site then you should do this through the browser settings for each browser you use on each device you use to access the Internet.
Please note that you will not be able to create and / or log in to your account or place any orders on this website if you choose to block Cookies. If you do choose to block all cookies it is possible to allow cookies from specific websites by making them “Trusted Websites” in your Internet browser.

To find out more about cookies, including how to control and disable them, please visit

Our privacy principles

When we collect and use your personal data, we ensure we look after it properly and use it in accordance with our privacy principles below whereby the personal information we hold about you must be:

  • processed fairly and lawfully and in a transparent way;
  • obtained only for specific, lawful purposes;
  • adequate, relevant and not excessive;
  • accurate and kept up to date;
  • not held for any longer than necessary;
  • processed in accordance with the rights of data subjects;
  • protected in appropriate ways;
  • not be transferred outside the European Economic Area (EEA), unless where necessary and that country or territory also ensures an adequate level of protection

Cookies used on the site

Cookie Name
Parmley Graham Ltd
session cookie
The PHPSESSID cookie is native to PHP and enables websites to store serialised state data. On the Site it is used to establish a user session and to pass state data via a temporary cookie which is commonly referred to as a session cookie. As the PHPSESSID cookie has no timed expiry, it disappears when the client is closed. This is essential for the registered log in and shopping cart experience to function correctly.
29 days
Holds language choice for Site user experience
29 days
Holds currency choice for Site user experience
1 year
Generated when Cookie consent message ‘Got it’ clicked on to prevent the Cookie consent pop up from continually appearing. Cookie acceptance is implied if you continue to use the site.
1 minute
This cookie does not store any user information; it’s just used to throttle the number of requests made to
2 years
Registers a unique ID that is used to generate statistical data on how the visitor uses the Site.
24 hours
Registers a unique ID that is used to generate statistical data on how the visitor uses the Site.
Session cookie
Used to send data to Google Analytics about the visitor’s device and behaviour. Tracks the visitor across devices and marketing channels.
10 years
This is the User Identification cookie. This holds a unique (32-character) reference which identifies this visitor each time that they return to your site.
30 minutes
This is the Session Identification cookie. This holds a unique (32-character) reference which allows CANDDi to relate all the current tracking to a single Session
CAN_Store_xxx (where xxx is a number)
10 minutes
These are temporary cookies which CANDDi uses to ensure that the data which has been captured is recorded and transmitted to the CANDDi servers. These cookies are deleted after a positive response is received from the CANDDi tracking servers
session cookie
This session cookie allows us to see how the features on the site are being used so we can continually improve user experience.

Google Analytics cookies

Our Site uses Google Analytics, details of which can be found here.

Canddi cookies

Our Site uses Canddi, details of which can be found here.

Hotjar cookies

Our Site uses Hotjar, details of which can be found here

Other tracking

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration purposes. This is statistical data about our users’ browsing actions and patterns and does not identify any individual.


Questions, comments and requests regarding this cookie policy are welcomed and should be addressed to or in writing Parmley Graham Ltd, South Shore Road, Gateshead, Tyne and Wear, NE8 3AE.

Links to other website

We cannot accept responsibility for the guarantee of data protection nor for the content of other websites that can be accessed via links on our portal.

Data security

Parmley Graham takes every precaution to ensure the security of all data held on our Site. This is protected from unauthorised access, loss and manipulation.

Date of last review: 23/05/2024

Product Search

Multiple parts? Search