Support Services

We offer a wide range of services. Our experienced team of experts, combined with our global network and resources, enable us to provide the support you need – whenever you need it, whatever the size of your organisation.

Technical Support

When you need assistance, our experienced technical support team is ready to help. From troubleshooting issues to answering technical questions, we provide fast, effective support to keep your operations running smoothly and your equipment performing optimally.

Sales & Customer Services

From your first enquiry through to aftersales support, our team is committed to making the buying process simple and stress-free. We offer expert advice, personalised product recommendations and full visibility of your order every step of the way.

Out-of-hours Support

Technical support is available during standard UK business hours via phone, email and our online contact forms. Our team is committed to providing prompt, reliable assistance to help keep your operations running smoothly. Where additional support is required, we can also arrange out-of-hours assistance through selected partners, ensuring you have access to help when it matters most. **Out of Hours support requires pre-registration. Contact us below to sign-up with a local PG branch.

Product Support

If your require support on specific products, you can either contact your local Parmley Graham branch, or follow the links below for direct online support:

Siemens Support

Are you looking for directions on how to use Siemens Online Service Support Portal? You are in the right place. Below are the key links for the Technical Support website.

Log a Siemens Technical Support request 

For Siemens general technical support

Videos on getting the most from the Siemens Technical

How to create Support Request Industry online

How to create Support Request Industry online

HMS Support (Anybus or Netbiter)

Netbiter products technical support

Anybus Gateway products technical support

Anybus Wireless products technical support

IXXAT products technical support

Other

Pepperl+Fuchs online support

ABB online support

WAGO support hotline

Rittal technical support

Pilz technical support

Leuze technical support

We are Siemens trusted and approved distribution partner.

As a Value Added Reseller in Siemens’ Approved Partner network, Parmley Graham is a proven supplier of a wide range of quality products in the UK and globally. 

Find out more how this will benefit you or check Siemens Configurator.

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