Support Services
We offer a wide range of services. Our experienced team of experts, combined with our global network and resources, enable us to provide the support you need – whenever you need it, whatever the size of your organisation.

Technical Support
Our experienced digital transformation consultants work together with you to determine your company’s level of digitalisation as they help you with planning, consulting and delivering conceptual design to increase plant availability, whilst supporting you in selecting the right products, configuration verification - as well as in ensuring industrial security in your production.

Out-of-hours Support
Enable faster digitalisation with our Engineering and Integration Services. Our experts for global engineering services ensure suitable infrastructures are developed with the right connectivity, software, virtual machines and digital twins into your system, saving s significant amount of time for commissioning new machines.

Sales & Customer Services
Drive digitalisation with our Analytics and AI Services as we provide you individual concepts based on cutting-edge-technologies and algorithms. This enables systematic detection and correction of faults at an early stage, and the optimisation of maintenance - the decisive advantage for quality, costs and productivity.
Product Support
If your require support on specific products, you can either contact your local Parmley Graham branch, or follow the links below for direct online support:
Siemens Support
Are you looking for directions on how to use Siemens Online Service Support Portal? You are in the right place. Below are the key links for the Technical Support website.
Log a Siemens Technical Support request
For Siemens general technical support
Videos on getting the most from the Siemens Technical
How to create Support Request Industry online
How to create Support Request Industry online
HMS Support (Anybus or Netbiter)
Netbiter products technical support
Anybus Gateway products technical support
Anybus Wireless products technical support
IXXAT products technical support
Other
Pepperl+Fuchs online support
ABB online support
WAGO support hotline
Rittal technical support
Pilz technical support
Leuze technical support
We are Siemens trusted and approved distribution partner.
As a Value Added Reseller in Siemens’ Approved Partner network, Parmley Graham is a proven supplier of a wide range of quality products in the UK and globally.
Find out more how this will benefit you or check Siemens Configurator.